An administrative refund charge of BHD10/USD30 or equivalent in other currencies is applicable to all refunds processed by Gulf Air that should have been processed by the issuing agent.

The administrative charge will be waived in the following cases:

• Tickets have been modified by BADR Airlines and are not accessible to the agent.
• Deposits of ancillaries with an EMD number (Electronic miscellaneous document) for Groups bookings.
• Unutilised ancillaries with an EMD number (Electronic miscellaneous document) in all involuntary situations where Gulf Air is responsible for the cancellation.
• Tickets where passengers ticketed cabin has been downgraded.
• Where penalties are higher than the base fare.

Note: Ancillaries linked to an EMD number (Electronic miscellaneous document) refer to additional services purchased with your booking, such as baggage, seat selection, lounge access, and upgrades. This refund policy applies specifically to any EMD (Electronic miscellaneous document) -linked services and does not apply to other ancillary services.

Services charges are non-refundable on all tickets (DU/DV/OC/OA/OB/OD/OE charges).

In case of non-refundable tickets, fuel surcharges, security charges and other charges (YQ /YR/Q charges etc.) are non-refundable.

Some countries have special government taxes where a service tax on cancellation or refund may be levied.

Refunds will be processed within 21 days.

Please note the circumstances under which we will not be able to refund are:

• Voluntary (where BADR Airlines is not the cause for such cancellations) cancellation of the booking.
• Voluntary cancellation of the Ancillary EMD (Electronic miscellaneous document).

A refund would be provided in all the involuntary situations (where Gulf Air is the cause for such cancellations) and the customer was unable to travel.